So we drove to the location we had been using for over a year. At checkout, the app apparently changed the location to a different store without a warning or confirmation. The final straw happened when we placed a grocery pickup for the location we have been using for over a year. These issues range from not showing items that are actually in the store, to not being able to pull up a map of the store to see where these locations are that even employees can’t find. Since the new update, we have had more issues in the last few weeks than we have had the whole rest of the time using the app before the update. We have been using Walmart app for a few years. This app is a useless piece of trash!!!!!!!!!!!!! then i need to search and start to type and it gets stuck on ONE letter and still takes forever. now just clicking on the app takes absolutely forever to load the page up. I know my phone is full, but before this update using the app was easy. ![]() When you pull an item up, you could click to have it check other stores, but not now. It will always say “item not found at this store”, but yet its in your hand. ![]() I know that in store #423 that if you scan a clearance item it will not give you a price at all. ![]() Li uugh u You cannot easily change the store you want it to use, it used to make a lot of sense that you entered one say to do ONLINE Grocery pickup orders, and press the other option was for online ordering and now its just a mess. If Its not broke, leave it alone, good grief. We barely have employees so its great that some guru decided we didnt struggle enough so lets have customers constantly need help because the app is useless. If its the same people that made the changes to the apps for working there, it makes sense because they are now useless trash now too. I don’t know if somebody is just making changes to look like they are being useful to keep their job, but this update is trash. I was helping a customer and the app made me do an update. I was standing in the store and I use my app on a truly daily basis because I work there. Just like the company the app is below par. I don’t always have my passwords next to me and don’t use the same one for every account I have. The link in the emails to track an order you would think would take you to the app but no it takes you to the website and again you have to sign in. Let me cancel an order in the app not have to go to the website and sign in and do it there. Was going to cancel my orders but you get apps like this where you can’t do it all in the app it makes you go elsewhere to get some stuff done. Will be canceling all the orders that haven’t shipped today and placing them with target.Ĭame to this app cause some of the stuff I wanted to get off Target you had to pay so much to get it but I have placed a few orders and still waiting for stuff to ship and I have about 3 days before I have to get it. I understand all the craziness that’s going on right now but don’t tell me I’m going to get something a date and then it’s 5 days later. So just checked on the status of an order that told me it was shipped and I was told I would get it 4/27 end of day and now fedex is telling me 5/2 end of day. Within 2 hours they get shipped and didn’t pay anything extra shipping. So canceled the items I had in order and went to the target app and bought them there. More Matches Get Pricing Info for Walmart Contact Walmart! Or Contact Support Need help using Walmart? Try their Help Center now! Walmart in the News! Social Support and Contacts Walmart on Facebook!Īs soon as I get my 2 items that I have coming that won’t come on time I will be deleting the app and never going to Walmart or using this service again. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Walmart The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact Walmart - Shopping & Grocery. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Listed below are our top recommendations on how to get in contact with Walmart - Shopping & Grocery. ![]() Walmart - Shopping & Grocery Contact Information
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